FAQ

General

Do you have a shop or a showroom?

We are an online store and do not have a shop or a showroom. This helps to keep our overheads low and we can therefore continue to offer affordable prices.
The good news is that we currently have a display at the Home Ideas Centre, 37 Mandeville Street, Riccarton, Christchurch where you can view a broad selection of our products.
You can also contact us and we might be able to pinpoint you to a cafe, restaurant etc. in your area, that has some of our products.

How much will shipping cost?

The following shipping rates apply to most of our products:

Nationwide urban shipping for items: $10.00
Nationwide rural delivery for items: $15.00

We combine shipping for all items as much as possible.

Shipping costs for larger items (XL lights, furniture legs and furniture) will be slightly higher.

How long will it take for my order to arrive?

Orders will generally be shipped out the next working day after payment has been received and usually take 2-3 days to be delivered.

All orders will be sent with track and trace courier. A tracking number will be provided once your order has shipped.

What payment methods are accepted?

For all orders we accept direct bank transfer, most major credit cards or  cash payment on pickup.

If using bank transfer, we will send out the order once payment has been received.

Can I change my order after it has been placed?

Of course. We’re happy to make changes as long as the order hasn’t shipped yet. Please get in touch with us by phone or email.

Is it possible to become a distributor?

Absolutely. Drop us a line and we can certainly work something out.

Do you ship internationally?

We currently ship to New Zealand and Australia. For other international shipping, it’s best to get in touch with us first.

How can I track my order?

We send out our lights and table legs with Fastway Couriers. You can track your order at www.fastway.co.nz

Hairpin Table Legs

How thick should my table top be?

This really depends on what you are using for your table top, but generally we recommend about 30mm+.

How strong are the hairpin legs?

Very. Because we use 12mm steel rods even the two rod hairpin leg is more than strong enough to use for benches. The additional rod on the three rod table legs makes them even stronger for solid table even with heavy table tops.

What size screw should I use?

Use as big a screw as possible for your table top. For example if your DIY table top is 30mm we would suggest a 25mm screw. We recommend that all screws should be 8 or 10 gauge (8G or 10G).

Do you sell complete tables?

Yes, we have American oak dining tables, coffee tables and desks. These ship flat pack so all you need to do is assemble the table. The American oak table tops are finished with a low gloss protective lacquer with a natural finish to keep that great white oak look.

Do you sell steel table legs in any other colour?

We currently stock black, white, raw steel and brushed steel table legs. The raw steel table legs can be painted easily after removing the anti-rust oil.

How do I build my own hairpin table?

You can take a look at our simple guide to building your own table here.

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